Vin Florist & Gifts

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FAQ

Frequently Asked Questions.

Vin Florist operating hour for Monday until Saturday is 10am -7pm; Sunday and Public Holidays is 10am – 3pm.

Absolutely yes! We deliver our flowers on Weekends (Saturday) from 10am- 6pm. While for Sunday & Public Holiday flower delivery starts from 10am-3pm.

If you have a special delivery request (after 6.00pm), we as the best florist Malaysia will make it happen but there will be an extra charges for the flower delivery.

Undoubtedly, you will receive the flower in fresh condition because providing the best service is our goal as the best florist KL. Therefore, please place your flower order at least 48 hours (2 days) in advance.

First time shopping with Vin Florist? We’re so excited to have you on board! Just visit our website at vinnflorist.com to place your order. It only takes 5 easy steps & less than 5 minutes!

Step 1: Select the product you like
Step 2: Add to cart and add-on items (if any)
Step 3: Select your delivery date
Step 4: Insert your billing and shipping details
Step 5: Make your payment and we’ll be creating your arrangement

You’ll receive an order confirmation sent to your email with an order number that allows you to track the status of your order.

We are encouraging you to make your order online on our website to enjoy the best shopping experience. However, if you need help, we’re always happy to assist with.

Email: info@vinnflorist.com
Phone: 012 3077278
Whatsapp: 012 3077278

We work with iPay88 & Billplz to make shopping online safe. iPay88 & Billplz holds all credit card information securely. No credit card information is held by us or accessible to us.

The longevity of fresh flowers varies greatly, typically 3-5 days in our local heat and humidity at home placement and care. As natural, perishable items and we never guarantee certain longevity. 

Pop them somewhere out of direct sunlight and away from radiators, air con or draughty spots. We use a broad range of flowers, foliage and grasses in our arrangements, some of which will last longer than the other parts of it. If any stems start to go over, remove them so that they don’t set the others one off too.

For preserved flowers, they last 1-3 years.

Absolutely. Our customised flower bouquets arrangements are extremely popular for our discerning clients. Chat with us @ 012 307 7278 to let us know specifically the occasion, recipient details, design, flowers, or any other particulars that you’d like for us to incorporate into your custom flower arrangements. You can leave the rest to our florists to craft a piece worthy of the occasion. No worries, we will snap you a photo once the arrangement is done.

Call us at 012 220 0729 / 03 62767278, chat with us at the chat box or email us at info@vinnflorist.com immediately! Quote your order number and delivery date so that we can sort it out quickly for you.